Data controller
Drink ApS (trading as nine™)
Ehlersvej 7
2900 Hellerup
Denmark
Email: info@ninedrink.dk
Phone: +45 28 59 05 33
Introduction
This Privacy & Cookie Policy explains how Drink ApS collects, uses, stores, and protects your personal data when you visit ninedrink.dk, create an account, subscribe to our newsletter, or place an order. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Danish law.
What data we collect
Depending on how you interact with nine™, we may collect:
- Identity & contact data — name, delivery address, billing address, email address, and phone number
- Order data — products purchased, order history, delivery preferences, and communication related to your order
- Payment data — payment method and transaction references (card details are processed securely by our payment providers and are not stored by us)
- Account & marketing data — newsletter preferences, email engagement, and consent records
- Technical data — IP address, browser type, device information, pages visited, and cookie identifiers
How we use your data
We use your personal data to:
- Process, fulfil, and deliver your orders
- Provide customer service and respond to enquiries
- Send transactional emails such as order confirmations and shipping updates
- Send marketing communications where you have opted in (you may unsubscribe at any time)
- Improve our website, products, and customer experience
- Prevent fraud and maintain the security of our platform
- Comply with legal, tax, and accounting obligations
Legal basis for processing
We process personal data on the following legal bases under GDPR:
- Contract — to fulfil your order and provide our services
- Legitimate interests — to operate and improve our business, prevent fraud, and provide customer support
- Consent — for newsletter subscriptions and non-essential cookies where required
- Legal obligation — to meet accounting, tax, and regulatory requirements
Cookies
We use cookies and similar technologies to operate ninedrink.dk, remember your preferences, analyse traffic, and measure marketing performance.
- Essential cookies — required for the website to function, including shopping cart and checkout
- Analytics cookies — help us understand how visitors use our site so we can improve it
- Marketing cookies — used to measure advertising effectiveness, only where permitted by law
You can manage or disable non-essential cookies through your browser settings. Blocking essential cookies may affect checkout functionality.
Who we share data with
We share personal data only with trusted partners necessary to run our business, including:
- Shopify (e-commerce platform)
- Payment providers (e.g. card processors, Klarna, MobilePay)
- GLS and other shipping carriers
- Email and marketing service providers
- IT and hosting providers
We do not sell your personal data to third parties.
International transfers
Some of our service providers may process data outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
How long we keep your data
We retain personal data only for as long as necessary for the purposes described above. Order and accounting records are typically retained for up to 5 years to meet legal obligations. Marketing data is retained until you unsubscribe or withdraw consent.
Your rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data in certain circumstances
- Restrict or object to certain processing
- Data portability where applicable
- Withdraw consent at any time (without affecting prior lawful processing)
To exercise your rights, contact us at info@ninedrink.dk. You may also lodge a complaint with the Danish Data Protection Agency (Datatilsynet).
Children
nine™ products contain caffeine and are not intended for children. We do not knowingly collect personal data from anyone under 18.
Changes to this policy
We may update this policy from time to time. The current version will always be published on this page with an updated date below.